A4 BLACK & WHITE A4 COLOUR A3 BLACK & WHITE A3 COLOUR SERVICE CONTRACTS INSTALLATION FAQ
 
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Photocopier

  Service Agreements
 
 

For photocopier repairs we would recommend a service agreement for the following reasons:-

 

Trading Standards have audited our service agreement terms & conditions and deemed it to be fair.

  •  If you purchase a copier you should expect it to last five years.
  • The copier will require more and more attention as it ages.
  • If you take out a service agreement you fix your servicing costs for the duration of the agreement.
  • You get parts at trade cost.
  • You can budget for annual increases.
  • Our service agreements have a standard duration of 60 months but this can be shortened on request. It is assumed that after this initial period it will continue on an annual rolling basis, unless terminated by either party with written notice.
 See case study cost per copy
 
   

Service Agreement Charges

  Cost per copy covers consumables A charge levied for each individual scan that your machine makes. This charge covers labour and consumable parts, consumables have a defined life ie Photo-conductor, cleaning blades, fuser unit, developer & feed tyres
  Minimum monthly volume We have a minimum monthly volume of 1000 scans.
  Annual Maintenance covers non consumable parts We give each copier purchased from ourselves a years warranty on non consumable parts ie PCB,s gearbox, CCD, gears. Non consumable parts are items that do not have a finite life. We make an annual charge of approximately £137.00 for mono machines and £250.00 on colour machines to cover non consumable parts in subsequent years paid annually.
  Toner Toner can be included or excluded from your cost per copy charge.
 
Monthly copy volume 1500
Cost per copy 1p
Monthly copy charge equals £15.00

Contact Us 01293 537827

The towns in which
will service / repair photocopiers
ARUNDEL BILLINGSHURST BURGESS HILL CATERHAM CRAWLEY CHARLWOOD COPTHORNE COWFOLD CRANLEIGH DORKING EAST GRINSTEAD EDENBRIDGE EWELL EPSOM FOREST ROW GODSTONE HAYWARDS HEATH  HORLEY  HORSHAM LEATHERHEAD LINGFIELD OXTED PARTRIDGE GREEN REDHILL REIGATE SALFORDS SOUTHWATER WESTERHAM
LABOUR RATES
CALL OUT  £17.50
LABOUR £37.50

PER HALF HOUR ALL PRICES EXCLUDE VAT

 
Manufacturers whose computer equipment we can repair,
service / support.
 
ACER
FUJITSU SIEMENS
HEWLETT PACKARD
LENOVO
MICROSOFT
SAMSUNG
 
 
EMERGENCY CALLOUTS
ROUTINE MAINTENANCE
REMOTE ASSISTANCE
 
Please call me to discuss my IT Support requirements?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 Digital Office Solutions
Unit 5 Hyders Farm
 Bonnetts Lane
Crawley
RH11 0NY
01293 537827
CONTACT US
Digital Office Solutions
Unit 2 Hyders Farm
 Bonnetts Lane
Crawley
RH11 0NY
Enquiries
01293 537827
Email Us
SUPPORT
is offered
Monday - Friday
9.00am - 5.30pm
0870 848 4040
EQUIVALENCY LIST

Manufacturers we support:-

MURATEC
SAMSUNG
CANON
RICOH
PANASONIC
INFOTEC
REX ROTARY
NASHUATEC
GESTETNER
 LANIER
 
DOWNLOADS
AVG Antivirus
AVG spyware
Spambayes
RICOH Drivers
Download Flyer
 
Manufacturers whose products we can repair,
service / support.
 
ACER
BROTHER
CANON
FUJITSU SIEMENS
GESTETNER
HEWLETT PACKARD
INFOTEC
LANIER
MICROSOFT
MURATEC
NASHUATEC
REX ROTARY
RICOH
SAMSUNG
OKI
 

he towns in which we will supply photocopiers / copiers

ARUNDEL
BILLINGSHURST
BURGESS HILL
CATERHAM
CRAWLEY
CHARLWOOD
COPTHORNE
COWFOLD
CRANLEIGH
DORKING
EAST GRINSTEAD
EDENBRIDGE
EWELL
EPSOM
FOREST ROW
GODSTONE
HAYWARDS HEATH
HORLEY
HORSHAM
LEATHERHEAD
LINGFIELD
OXTED
PARTRIDGE GREEN
REDHILL
REIGATE

 

 
 
 
 
Quickstream Ltd T/A Digital Office Solutions, Registered in England Registration Number 04193475 Vat Registration Number 858 1773 84 Director J M Waters
Registered Office 87 Church Street, Willingdon BN22 0HS Office Address Unit 5 Hyders Farm, Bonnetts Lane, Crawley, RH11 0NY